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THE SIDECAR APP!

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  • Access favorites & recent orders instantly.
  • Updates on the latest monthly/seasonal flavors.
  • No waiting in line! Enjoy our Express Pickup area.
  • Order Direct and pickup at your local store!
  • Earn 1 point for every $1 you spend on the app. After collecting 150 points, receive $10 off your next purchase of $10 or more.
  • Free birthday doughnut, just for you!
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FEATURES

Stack up rewards points with every single purchase!

Order you favorites again with just the click of a button!

By ordering on the app you’ll save time & skip the line!

App FAQ's

General Questions

What does the Sidecar Doughnuts app do?

The Sidecar Doughnuts app is for mobile ordering for same day pick-up, and it is also where our brand-new loyalty program lives! Now you definitely want it, right?

Do I have to pay for the app?

Nope! The Sidecar Doughnuts app is completely free!

I don’t have a phone; can I get the app on my desktop?

Unfortunately, no. Right now, the only way to get the app is on a mobile device.

Menu & Ordering

How do I find out what’s on the current menu?

Simply head to the “order” tab to see what deliciousness we’re offering today!

How do I order on the app?
  1. Set your store location in the top right corner
  2. Head to the “Order” page to check out the daily and monthly doughnut flavors and beverages
  3. Choose your items and review your order
  4. Hit “Order & Pay” to check out
  5. Select coupons to apply, if any
  6. Choose a tip option
  7. Add your payment method
  8. Hit the final check mark to complete your order!

 

Please note that the app is used for same-day orders only and the maximum quantity is 24 doughnuts per order. 

What happens after I place my order?

The store immediately receives the order and will have your order ready by the indicated pick-up time. Please pick up your order from the designated express pick-up area.

 

Do I have to pay on the app? Or can I pay in store when I pick up the order?

The only way to pay for an order placed on the app is on the app. You cannot pay in-store or over the phone or by emailing someone or… you get the point, you gotta pay on the app!

I have a Sidecar gift card; can I use it to pay on the app?

Unfortunately, no. This feature is definitely one we want to add in the future!

Can I get my order from the app delivered?

Unfortunately, no. The app is for in-store pick-up orders only. If you would like to get doughnuts delivered, check us out on Postmates, GrubHub and/or Uber Eats!

Rewards Program

How do I enroll in the Sidecar loyalty program?

All you need to do to enroll, is download the app and start using it for same day pick-up orders!

What if I don’t have a phone and cannot get/use the app? Is there a physical punch card I can get to join the program?

Unfortunately, at this time, the only way to participate in our loyalty program is by using the app. There is not a physical punch card version of it.

How do I earn points?

Every time you use the app to place your order! As a member, you earn 1 point for every $1 you spend using the app.

What rewards do I get and when?

Whenever you earn 150 points, you receive a $10 coupon good towards your next purchase using the app!

Do I get points when I purchase retail items?

Yes! You earn points on every purchase!

How do I find out how many points I have?

To find out your current points status, go to your “profile” and then tap on the “rewards” tab. There, you will see how many points you have, and how many you have to go until your next reward.

How do I redeem points?

Every 150 points will automatically convert to a $10 coupon on your app. After you place an order and start the check-out process, a pop-up window will appear and give you the option to “Select Coupon to apply.” This is where you will be able to apply the $10 rewards coupon towards your order.

Do I have to use the entire $10 coupon at once?

When you redeem a $10 coupon, it will be applied towards your purchase price, and any remaining amount will go back in your account. Rewards don’t expire, and you don’t lose what you don’t use.

Can I hold on to my earned $10 coupons and then use multiple coupons at one time?

Unfortunately, no you can’t. You may only use one $10 coupon at a time.

Can I use my $10 rewards coupon in conjunction with other discounts?

Again, unfortunately, no. You cannot combine your $10 rewards coupon with any other discounts or offers. One discount/coupon at a time!

Can I redeem my points for cash?

Nope, so sorry but points have no cash value.

Can I join the loyalty program without having the app?

Unfortunately, at this time, the only way to be a part of the loyalty program is through the app.

Do I get points when I buy doughnuts in the shop?

At this time, the only way to earn points is by using the app to place your pick-up order ahead of time. Orders placed in person, in the shop, are not eligible for points. *Please note that this will not always be the case, but for now, just use the app… it’s fun, we promise!

Do I get points when I order for delivery from Postmates/GrubHub/Uber?